Patricia B. Seybold
Author of Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond
About the Author
Works by Patricia B. Seybold
Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond (1998) 210 copies, 1 review
Associated Works
Harvard Business Review on Customer Relationship Management (2002) — Contributor, some editions — 31 copies, 1 review
Tagged
Common Knowledge
- Birthdate
- 1949-09-05
- Gender
- female
Members
Reviews
Customers.Com : Create a Profitable Business Strategy for the Internet (Century Business) by Patricia B. Seybold
Was mind-blowing when I had read it more than fifteen years ago. But the strategies listed out will be quite outmoded now. Still, it might be an interesting read if you want to see how traditional brick-and-mortar companies moved over to the click-and-mortar avatar. A revolutionary read then, a nostalgic read now. :D
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Statistics
- Works
- 5
- Also by
- 1
- Members
- 329
- Popularity
- #72,115
- Rating
- 3.2
- Reviews
- 1
- ISBNs
- 17
- Languages
- 6