Carl Sewell
Author of Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
About the Author
Works by Carl Sewell
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (1990) 288 copies, 5 reviews
Tagged
Common Knowledge
- Gender
- male
- Occupations
- automobile dealer
- Places of residence
- Texas, USA
- Associated Place (for map)
- Texas, USA
Members
Reviews
This is a motivational book that teaches you how to get repeat, persistent customers. It emphasizes aspects other than selling directly. Instead one builds trust and understanding. A cynic may view this is manipulation.
Great reminder to listen to customers, handle complaints, give customers multiple channels for talking to the organization, and hire the right people.
Great ideas for growing a sales or service organization.
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Statistics
- Works
- 4
- Members
- 291
- Popularity
- #80,410
- Rating
- 3.8
- Reviews
- 5
- ISBNs
- 13
- Languages
- 4