Kay Ann Cassell
Author of Reference and Information Services in the 21st Century: An Introduction
About the Author
Kay Ann Cassell is an assistant teaching professor at the School of Communication and Information in the Department of Library and Information Science at Rutgers University. Her areas of teaching and research include reference services and collection development. She is active in the American show more Library Association and served as president of the Reference and User Services Association. Dr. Cassell has also been the editor of the journal Collection Building. show less
Works by Kay Ann Cassell
Reference and Information Services in the 21st Century: An Introduction (2006) 551 copies, 7 reviews
Developing Public Library Collections, Policies and Procedures: A How-To-Do-It Manual for Small and Medium-Sized Public Libraries (1991) 9 copies
Tagged
Common Knowledge
- Birthdate
- 1941
- Gender
- female
- Education
- Carnegie Mellon University (BA)
Rutgers University (MLS)
International University for Graduate Studies (PhD) - Occupations
- reference librarian
Library Director
assistant professor - Short biography
- Prior to joining Rutgers, Kay Cassell was the associate director for collections and services for the New York Public Library Branch Libraries from 1989 to 2006 and taught as an adjunct professor for Pratt Institute. She has also been the director of the New School for Social Research Library, the Huntington (NY) Public Library, and the Bethlehem (NY) Public Library. She has been active in the American Library Association, the New Jersey Library Association, and the New York Library Association.
- Nationality
- USA
- Associated Place (for map)
- USA
Members
Reviews
Reference and Information Services in the 21st Century: An Introduction, Second Edition by Kay Ann Cassell
Some chapters were incredibly basic ("Dictionaries provide definitions...") but many of the specific resources suggested, especially for specialized reference (e.g. medical and legal), were current and helpful. Dry reading overall though.
This book is a great primer on reference services and perhaps even useful for the seasoned reference librarian to have on hand (hard for me to say for certain, not being a seasoned reference librarian). The text covers a broad range of topics from reader’s advisory to reference services for children to assessment and evaluation. Most of the chapters are fairly succinct, but all include references to works cited as well as those recommended for further reading. In addition, the text points show more to a number of specific resources for reference work, broken down into subjects (geographical, biographical, medical, and legal sources, to name a few). Many of these sources are described in detail, allowing the reader to learn which one would be the most helpful in a given situation. show less
Interesting (for a textbook) and very clearly written. Excellent overview of reference. The detailed descriptions of reference sources are useful but a little difficult to read as they basically amount to huge lists.
This is a textbook, so it's going to be a bit dry, but it does its job. If you need to know more, then I'd advise looking into scholarly journals on reference work.
Lists
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Statistics
- Works
- 7
- Members
- 802
- Popularity
- #31,797
- Rating
- 3.4
- Reviews
- 10
- ISBNs
- 23