export not working

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export not working

1Lisa2013
May 24, 8:16 pm

My export attempt is staying at zero books exported.

I dare not try to get out of it and try again or try in the different format because then I'll get the on the screen message than an export is already in progress and I have to wait until it's finished.

Any word on if this is a temporary glitch or a know bug?

Thanks.

2gilroy
May 24, 9:25 pm

Probably a temporary bug that needs the admin to kick the server again.
Happens every weekend, when everyone seems to do an export back up.
May not get an admin answer before Tuesday, as this is a US 3 day weekend.

3antqueen
May 24, 9:40 pm

Not a fix for the delay, but at least you don't need to stay on the page anymore. When the export is done it will send you a message (shown in the notifications in the top bar), with a link to download your export even if you leave the page. I've had it go for several hours before sending me something once or twice.

4Lisa2013
May 24, 10:15 pm

>2 gilroy:

Thanks. It's working now.

5Lisa2013
May 24, 10:16 pm

>3 antqueen:

It never did work but I left and came back and it's working now. Thanks.

6timspalding
May 28, 6:13 pm

Assigning to @knerd.knitter.