
Neil Rackham
Author of SPIN Selling
About the Author
Neil Rackham is president and founder of Huthwaite, Inc. His organization researches, consults, and gives seminars for over 200 leading sales organizations around the world, including Xerox, IBM, ATandT, Kodak, and Citicorp. His academic background is in research psychology. It was at the show more University of Sheffield, England, that he began his research into sales effectiveness that resulted in SPIN. He is the author of over 50 articles and several books which have been translated into a total of 11 languages. show less
Works by Neil Rackham
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Common Knowledge
- Gender
- male
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Reviews
Well written and to the point, but unfortunately still felt like a homework:( Very theoretical first half, but quite enjoyable second half of the book, including the tips on how to put the SPIN theory into practice.
A great book on Sales. Really enjoyed the insight on "Implied Need" & "Explicit Need. A methodical approach. I thought this book was a breath of fresh air compared to other books on selling. I highly recommend.
Short and to the point. An excellent approach to selling. Clearly presented in the Audible.com version I listened to. I'd love to know why most books are 4 and 500 pages with most of it unnecessary and a waste of readers' time.
Consultative selling using 4 key types of questions. Meant for major sales (mainly B2B but can also be personal e.g. buying a house). You'll learn:
• The key differences between small sales and major sales, and why traditional sales techniques are not only ineffective, but potentially harmful for the latter;
• How customers' needs evolve over 3 stages and how they make purchase decisions using the "Value Equation";
• The 4 stages of any sales call, how they differ for traditional vs the show more SPIN Selling approach. Get practical tips for each of these 4 sales stages, and how to use the 4 types of SPIN questions—Situation, Problem, Implication, and Need-payoff—to improve your sales results.
Book summary at: https://readingraphics.com/book-summary-spin-selling-neil-rackham/ show less
• The key differences between small sales and major sales, and why traditional sales techniques are not only ineffective, but potentially harmful for the latter;
• How customers' needs evolve over 3 stages and how they make purchase decisions using the "Value Equation";
• The 4 stages of any sales call, how they differ for traditional vs the show more SPIN Selling approach. Get practical tips for each of these 4 sales stages, and how to use the 4 types of SPIN questions—Situation, Problem, Implication, and Need-payoff—to improve your sales results.
Book summary at: https://readingraphics.com/book-summary-spin-selling-neil-rackham/ show less
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Statistics
- Works
- 17
- Members
- 984
- Popularity
- #26,175
- Rating
- 3.6
- Reviews
- 6
- ISBNs
- 36
- Languages
- 7











